Privacy policy
At Hapiium, we are committed to protecting your personal information and your privacy. This policy explains how we collect, use, and protect your data when you visit hapiium.com.
Information We Collect
When you place an order or browse our store, we may collect:
- Name, email address, and phone number
- Delivery address and billing information
- Order and payment details
- Device type, browser, and browsing behaviour on our site
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations, updates, and tracking information
- Verify Cash on Delivery (COD) orders via phone, SMS, or WhatsApp
- Respond to customer support queries
- Improve our store, products, and services
- Show you relevant ads on platforms such as Meta (Facebook and Instagram)
Advertising & Tracking Technologies
We use the Meta Pixel and Meta Conversions API on our website. These tools allow us to measure the effectiveness of our advertising, understand how customers interact with our store, and show relevant ads to people who have visited hapiium.com. This may involve sharing certain browsing and purchase data with Meta Platforms, Inc. in accordance with Meta's Data Policy.
You can opt out of interest-based advertising by adjusting your settings in the Meta Ad Preferences or by visiting youradchoices.com.
We also use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.
Data Sharing
We do not sell your personal information. We share your data only with:
- Delivery and logistics partners, solely to fulfil your order
- Payment processing providers, to complete transactions
- Advertising platforms (such as Meta), to measure and optimise our marketing
Data Retention
We retain your personal data only as long as necessary to fulfil your order and resolve any disputes.
Contact
📧 support@hapiium.com