Shipping policy

Free Delivery

We are pleased to offer FREE delivery on all orders across the United Arab Emirates. No minimum purchase is required.

Order Processing & Verification

To ensure accurate delivery and reduce failed shipments, Cash on Delivery (COD) orders may be verified via phone call, SMS, or WhatsApp before dispatch.

Orders are typically processed within 1 business day after successful verification. Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Once dispatched, orders are typically delivered within 2–3 business days across the UAE. Delivery times may vary slightly depending on your location and local courier operations.

Cash on Delivery

We offer Cash on Delivery (COD) throughout the UAE for your convenience. Simply place your order and pay when it arrives at your doorstep.

Order Tracking

Once your order has been dispatched, you will receive tracking details via email or WhatsApp, allowing you to monitor your shipment in real time.

Incorrect Address Information

Please ensure that all shipping details are entered accurately at checkout. Hapiium is not responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate address information provided by the customer.

Need Assistance?

If you have any questions regarding your order or delivery, our support team is always happy to assist you.